|Italy||8 - 15 working days|
|UK||8 - 15 working days|
|Europe||8 - 15 working days|
|United States||8 - 15 working days|
|Rest of the world||8 - 25 working days|
- The standard free shipping time is about 48 working hours, while the delivery time can vary from 8 to 15 working days.
- In addition to free shipping, we offer a shipping service insured Premium which you can personally choose at the time of purchase.
- Our warehouses are located in Germany, France, the United States and Asia (directly from the manufacturer). Depending on the stock and the cheapest delivery variant, parcels can be shipped from one of the 4 warehouses.
Shipping / delivery services vary from city to city. We understand the importance of fast delivery, so we always choose the most stable and fastest shipping method for our customers. However, Prismacy is not responsible for delays or missed deliveries resulting from force majeure events such as wars, bad weather, natural disasters, epidemics or any other event beyond our direct control such as customs problems, strikes or accidents. For this reason, Prismacy does not guarantee the exact delivery time: shipping problems are the responsibility of the shipping company.
In addition to shipping times, processing times must also be considered. Processing time is the time between the time we receive a paid order and the shipment. We work with suppliers, shippers and warehouses from all over the world, to research and guarantee the best products in the sector. When the items are available in our warehouse, the processing time will be one or maximum two days. When the items are not available, we must purchase them from the suppliers. It may take 1 to 4 business days longer for local shipping. When the articles are available, in shortage or no longer available, we will update the status on the site.