Country Delivery time
Italy 8 - 15 working days
UK 8 - 15 working days
Europe 8 - 15 working days
United States 8 - 15 working days
Rest of the world 8 - 25 working days

Shipping is on all our products free ALWAYS.
  • The standard free shipping time is about 48 working hours, while the delivery time can vary from 8 to 15 working days.
  • In addition to free shipping, we offer a shipping service insured Premium which you can personally choose at the time of purchase.

- You will find in the shipping confirmation the possibility to track your order by clicking on the tracking code. Or it is used 17Track to track your order.
- The monitoring may not show updates or invalid within the first 48-72 hours also due to the courier's delay in uploading the updates.

- Our warehouses are located in Germany, France, the United States and Asia (directly from the manufacturer). Depending on the stock and the cheapest delivery variant, parcels can be shipped from one of the 4 warehouses.

Shipping / delivery services vary from city to city. We understand the importance of fast delivery, so we always choose the most stable and fastest shipping method for our customers. However, Prismacy is not responsible for delays or missed deliveries resulting from force majeure events such as wars, bad weather, natural disasters, epidemics or any other event beyond our direct control such as customs problems, strikes or accidents. For this reason, Prismacy does not guarantee the exact delivery time: shipping problems are the responsibility of the shipping company.

In addition to shipping times, processing times must also be considered. Processing time is the time between the time we receive a paid order and the shipment. We work with suppliers, shippers and warehouses from all over the world, to research and guarantee the best products in the sector. When the items are available in our warehouse, the processing time will be one or maximum two days. When the items are not available, we must purchase them from the suppliers. It may take 1 to 4 business days longer for local shipping. When the articles are available, in shortage or no longer available, we will update the status on the site.